{"id":22,"date":"2021-06-22T07:55:00","date_gmt":"2021-06-22T07:55:00","guid":{"rendered":"https:\/\/kroellite.com\/?page_id=22"},"modified":"2021-11-24T11:54:24","modified_gmt":"2021-11-24T11:54:24","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/kroellite.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>A refund will apply in the following events:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>When the client\/user has been the object of fraud.<\/li><li>When the Company suspects identity theft.<\/li><li>When the client has not requested the purchase.<\/li><li>When the value of a purchase is charged more than once.<\/li><li>When the buyer has revoked his \/ her authorization to charge for periodic payments from his \/ her cards or bank accounts before the payment instrument\u2019s issuer and the Merchant and said charges have continued after the date of reversal.<\/li><li>Upon the client\u2019s request when she\/he has made a mistake when selecting a specific product\/service.<\/li><li>Upon the client\u2019s request when the product\/service delivered by the Company does not correspond to that requested by the client.<\/li><li>Upon the client\u2019s request when the service does not meet the website specifications or those described in the information provided.<\/li><\/ul>\n\n\n\n<p>The Company reserves the right to reject any refund without giving any further explanation.<\/p>\n\n\n\n<p><strong>Procedure for the request of <\/strong><strong>Refunds<\/strong><\/p>\n\n\n\n<p>The request shall include the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Transaction number.<\/li><li>Transaction date.<\/li><li>Transaction value.<\/li><li>Amount requested.<\/li><li>An express statement of the reason or reasons that are grounds for the payment.<\/li><\/ul>\n\n\n\n<p>Any refund requests must be sent by the Client or by the corresponding payment instrument\u2019s issuer to <a href=\"mailto:info@kroellite.com\"><strong>info@kroellite.com<\/strong><\/a><strong>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A refund will apply in the following events: When the client\/user has been the object of fraud. When the Company suspects identity theft. When the client has not requested the purchase. When the value of a purchase is charged more than once. When the buyer has revoked his \/ her authorization to charge for periodic<br \/><a class=\"moretag\" href=\"https:\/\/kroellite.com\/index.php\/refund-policy\/\">+ Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"A refund will apply in the following events: When the client\/user has been the object of fraud. 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